Returns and Refunds
Refund Policy
Last updated: March 2026
🔄 Returns
You have 30 days from the receipt of your order to return your products to us.
Return Conditions:
- Unused and unwashed products
- In their original packaging
- Tags attached
💰 Refund
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed within 5 to 10 business days to your original payment method.
📦 How to make a return?
- Contact us at support@purestride.com
- Provide your order number and the product(s) to be returned
- We will send you a return label
- Ship the package back
🚨 Return Fees
Return shipping costs are your responsibility, except in the case of a defective product or an error on our part.
❓ Questions?
Contact our customer service: contact.purestride@gmail.com